Katherine Hayes is the Director of Hayes & Co. Katherine has been working in the financial services industry since 2004 and has specialized in providing personal protection strategy advice since 2008. Katherine has won multiple awards for her role as a risk specialist and customer service awards. Katherine is a published author and the co-host of the personal-finance education podcast Money Madams.
In addition to providing personal protection solutions for her clients, Katherine is a Director and member of her professional association the Financial Advice Association of Australia (FAAA) and sits on the advisory board of a major insurance company. Being passionate about the industry, these additional roles provide Katherine with the opportunity to have input into policy direction, product design, client service standards and advocacy matters that impact her clients and the industry as a whole.
Aside from her work life, Katherine is a keen gardener and a mum to 3 boys.
Trish is a CFP certified financial adviser at Hayes & Co Insurance Services with close to a decade of experience in Financial Advice. She has provided advice to clients aged from 18 to 90 years old and was awarded as one of Australia’s 50 most influential advisers in 2023. Formerly a holistic financial adviser, Trish has turned her eye towards providing specialist advice in the insurance space as she intimately knows how important having the right insurance is, on both a personal and professional level.
In addition to supporting her clients, Trish volunteers as Chapter Chair of the Financial Advice Association of Australia (FAAA) Inspire committee where women are connected to build a vibrant career in advice. She has formally and informally mentored many women to build a career they can be proud of, and continues to support many women on an ongoing basis.
In addition to her work life, she enjoys volunteering at Pegasus, a Riding for the Disabled charity. She also loves going running, especially after her 3 children, and completed her first marathon recently.
Cynthia has worked alongside Katherine since 2019, starting her industry journey as an office assistant in 2007. After four years of self-funded college, she gained diverse experience in sales, billing, customer service, and training. Cynthia’s keen interest in continual learning led to a second degree, making her a Licensed Professional Teacher.
Her extensive industry experience makes her a versatile Personal Assistant to Katherine Hayes and Team Leader. In this role, she excels in drafting financial documents, overseeing applications, managing claims, and supporting Katherine’s to deliver expert financial advice through managing the team and task delegation.
Outside work, Cynthia loves to spend time relaxing in nature, cherishing her role as a devoted mother to her 5-year-old son. Her love for books and movies complements her family connections, expressed through daily conversations.
Charity joined Hayes & Co in 2021 with her passion for client-centric service. Her role includes diligently tending to ad-hoc requests, ensuring client satisfaction and retention, efficient claims management, and seamlessly executing action items post-review meetings. Charity’s dedication to provide the highest level of support to clients reinforces Hayes & Co’s commitment to exceptional financial services.
In her free time, she enjoys quality moments with her close-knit family and friends, cooking, and watching reality-based movies. But above all, her heart truly belongs to her beloved dogs and she delights in the joy of bonding with them.
We are committed to an open and honest fee structure for the advice and services we provide.
New clients are welcome to call for inquiries or use the link on this page to book an appointment. Existing clients, please contact the office directly. We prioritize and reserve specific times for you to ensure timely reviews and provide claims support when needed.
The information contained on this website is general in nature and does not take into account your personal situation.
You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser.
Katherine Hayes and Hayes & Co Insurance t/as Hayes & Co Insurance Services are Authorised Representatives of Dirigere Advisory Pty Ltd AFS Licence No. 524371
© All Rights Reserved to Hayes & Co Insurance Services 2023
Katherine Hayes is the Director of Hayes & Co. Katherine has been working in the financial services industry since 2004 and has specialized in providing personal protection strategy advice since 2008. Katherine has won multiple awards for her role as a risk specialist and customer service awards. Katherine is a published author and the co-host of the personal-finance education podcast Money Madams.
In addition to providing personal protection solutions for her clients, Katherine is a Director and member of her professional association the Financial Advice Association of Australia (FAAA) and sits on the advisory board of a major insurance company. Being passionate about the industry, these additional roles provide Katherine with the opportunity to have input into policy direction, product design, client service standards and advocacy matters that impact her clients and the industry as a whole.
Aside from her work life, Katherine is a keen gardener and a mum to 3 boys.
Trish is a CFP certified financial adviser at Hayes & Co Insurance Services with close to a decade of experience in Financial Advice. She has provided advice to clients aged from 18 to 90 years old and was awarded as one of Australia’s 50 most influential advisers in 2023. Formerly a holistic financial adviser, Trish has turned her eye towards providing specialist advice in the insurance space as she intimately knows how important having the right insurance is, on both a personal and professional level.
In addition to supporting her clients, Trish volunteers as Chapter Chair of the Financial Advice Association of Australia (FAAA) Inspire committee where women are connected to build a vibrant career in advice. She has formally and informally mentored many women to build a career they can be proud of, and continues to support many women on an ongoing basis.
In addition to her work life, she enjoys volunteering at Pegasus, a Riding for the Disabled charity. She also loves going running, especially after her 3 children, and completed her first marathon recently.
Cynthia has worked alongside Katherine since 2019, starting her industry journey as an office assistant in 2007. After four years of self-funded college, she gained diverse experience in sales, billing, customer service, and training. Cynthia’s keen interest in continual learning led to a second degree, making her a Licensed Professional Teacher.
Her extensive industry experience makes her a versatile Personal Assistant to Katherine Hayes and Team Leader. In this role, she excels in drafting financial documents, overseeing applications, managing claims, and supporting Katherine’s to deliver expert financial advice through managing the team and task delegation.
Outside work, Cynthia loves to spend time relaxing in nature, cherishing her role as a devoted mother to her 5-year-old son. Her love for books and movies complements her family connections, expressed through daily conversations.
Meet Leny: A Dedicated Mother and Virtual Assistant.
With a solid foundation in Communication and Professional Education, Leny embarked on her journey as a Virtual Assistant in 2018, joining Hayes & Co in 2021. Leny is responsible for onboarding new clients, curating all meeting materials, crafting discussion papers, statements of advice, and overseeing the review meeting process.
Beyond her thriving career, Leny finds purpose in volunteering within her community. As a proud mother to her beloved daughter Artemis, Leny’s commitment to both her family and her profession shines brightly in all that she does.
Charity joined Hayes & Co in 2021 with her passion for client-centric service. Her role includes diligently tending to ad-hoc requests, ensuring client satisfaction and retention, efficient claims management, and seamlessly executing action items post-review meetings. Charity’s dedication to provide the highest level of support to clients reinforces Hayes & Co’s commitment to exceptional financial services.
In her free time, she enjoys quality moments with her close-knit family and friends, cooking, and watching reality-based movies. But above all, her heart truly belongs to her beloved dogs and she delights in the joy of bonding with them.
We are committed to an open and honest fee structure for the advice and services we provide.
New clients are welcome to call for inquiries or use the link on this page to book an appointment. Existing clients, please contact the office directly. We prioritize and reserve specific times for you to ensure timely reviews and provide claims support when needed.
The information contained on this website is general in nature and does not take into account your personal situation.
You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser.
Katherine Hayes and Hayes & Co Insurance t/as Hayes & Co Insurance Services are Authorised Representatives of Dirigere Advisory Pty Ltd AFS Licence No. 524371
© All Rights Reserved to Hayes & Co Insurance Services 2023