About Katherine Hayes
Katherine Hayes is the Director and Principal Adviser. Katherine has over 15 years’ experience in the financial services industry and has specialized in providing personal protection strategy advice since 2008. Katherine has won multiple awards for her role as a risk specialist and customer service awards. Katherine is a published author and the co-host of the personal-finance education podcast Money Madams.
Katherine also sits on the advisory board of a major insurance company and helps with policy direction, product design, client service standards and initiatives along with policy improvement and client advocacy matters.
About Cynthia Bentazal
Cynthia has worked alongside Katherine for over 2 years. She came to Hayes & Co with a combined 11 years of professional experience in various industries from office management to customer service.
From all of those years, she was sculpted as a multifaceted and well-rounded master multi-tasker with a passion for customer service thriving in a fast pace industry with an upbeat attitude.
She oversees the smooth day-to-day operation ensuring that the services offered are at par with the rules and regulations of the financial servicing industry. She took pride in her enduring efforts to address the client’s inquiry and concern, affording each of them the extra mile of caring to make them feel they are valued at best and that the clients are the top priority among everything else.
Coming from a close-knit family, Cynthia is innately caring for being that person who is always there for family and close friends. Day in and day out, she would set aside time to check on her family’s well being. She put the same effort into making sure her task is carried out correctly, and she is always available to help others when needed. Being known by her colleagues as “happy little sunshine”, Cynthia is indeed a jolly mother to her one-year-old baby boy named Bjorn Kingsley whom she loved dearly. Her spare times are spent on reading books, binge-watching series and shows and catching up with close friends over café and drinks.