“Working for you every step of the way, from helping you find a solution that fits your needs and education, and support right through to managing your claim…”

 

Risk Adviser of the Year – IFA Excellence Awards Finalist 2016

IFA Excellence Award Winner 2017

Risk Adviser of the Year – IFA Excellence Awards Winner 2017

Client Service of the Year – IFA Excellence Awards Winner 2017

Best Client Servicing – IFA Excellence Awards Finalist 2018

Risk Adviser of the Year – IFA Excellence Awards Winner 2018

What we do best

Award-winning advice

Katherine Hayes is the Director and Principal Adviser. Katherine has over 15 years’ experience in the financial services industry and has specialized in providing personal protection strategy advice since 2008.

Katherine has won multiple awards for her role as a risk specialist and customer service. Katherine is a published author and the co-host of the personal finance education podcast Money Madams.

Book a meeting with me! 

Our Approach

We empower our clients to protect the life and people they love.

We offer a 3 meeting process and a hands-on implementation phase.

Once your first meeting is booked we ask you to complete a short questionnaire online before your meeting to get a basic understanding of your situation and what areas of help you require. 

We support you throughout the life of your cover.

Whether it is from simple administration such as updating your policy, payment or account details when changes occur.

We offer reviews as needed and assist in the claim process to help you when you need it most. 

To date, our paid claims is at $9,458,344. 

What our clients say…

At Hayes & Co Insurance Services we believe that protecting the life you’ve built and your future is important for not only you, but the people in your life…How? Here’s what my clients say…

“Katherine sets the benchmark when it comes to depth and quality of research, and providing her clients with tailored, independent, and unbiased risk solutions.

I appreciate most about Katherine’s approach to advice is the enormous pride and care she applies to educate her clients throughout the advice process.”

Geoff Mulray

Sales Development Manager

“Having seen other risk advisers before, I was impressed by Katherine’s unique approach to advising clients.

Notwithstanding that I have worked in the financial services industry for over 7 years (in banks and financial services firms), this was the first time that I had ever experienced or seen an adviser take such a personal and holistic approach to
risk advice.

Vik Sundar

Director, Practice Leader

“She took all the stress out of the claim process by explaining every step, dealing with the insurer, ensuring I received all my
entitled benefits.

Her service is truly outstanding, equaled by her professionalism, knowledge and warm personality.

I have referred many friends to Katherine, several of whom are interstate and only deal with her on the phone. They have all echoed my experience of Katherine”

Karen - Brisbane

“I took Katherine’s advice on insurance, including income protection and trauma cover after adjusting a few minor details to suit my circumstances.

I appreciate most about Katherine’s approach to advice is the enormous pride and care she applies to educate her clients throughout the advice process.”

Amith - Canberra

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